Getting Started Is Simple
A structured telehealth process designed around your goals. Alorah Wellness provides medication-first care through a streamlined online process. From intake to delivery, each step is reviewed by a licensed provider and built around your individual health profile.
Step 01
Intake & goals
Share your health history and what you’re trying to improve.
Our secure intake form collects relevant medical information, current medications, and your wellness goals. This allows providers to evaluate eligibility safely and appropriately.
Step 02
Clinical Review
A licensed provider evaluates your intake and recommends the right path.
Your information is reviewed to determine whether treatment is appropriate. In some cases, additional questions or lab work may be requested before approval.
Step 03
Program Activation
If appropriate, your plan starts with delivery and ongoing monitoring.
Once approved, your prescription is processed and shipped discreetly to your home. Ongoing support and follow-up guidance are available as part of your care plan at no additional cost.
Why Patients Choose Alorah
- Licensed providers available nationwide
- Transparent monthly pricing
- Unlimited clinician consults
- 24/7 customer support
- Convenient shipping to your home
- Convenient virtual telehealth at your fingertips
Frequently Asked Questions
How long does the intake take?
Most patients complete the intake in approximately 5—10 minutes. The questionnaire is secure and designed to gather essential medical information.
Will I speak directly with a provider?
Your intake is reviewed by a licensed provider. In some cases, additional communication and virtual telehealth visits may be required before approval.
Do I need lab work?
Some programs may require lab testing depending on your medical history and treatment type. If necessary, your provider will guide you through next steps.
How long does approval take?
Review timelines may vary, but most evaluations are completed promptly after intake submission.
Is medication guaranteed?
No. All prescriptions are issued at the discretion of a licensed provider based on safety and eligibility criteria.
How is medication delivered?
If approved, prescriptions are processed and shipped discreetly to the address provided during intake.
What to Expect
Our process is designed to be clear, secure, and medically responsible from start to finish. Every step is reviewed by a licensed provider and guided by structured clinical standards.
- Secure online intake
- Provider-reviewed eligibility
- Transparent communication
- Prescription delivery (if approved)
- Ongoing clinical oversight
Compounded Medications
Compounded medications are customized formulations prepared to meet individual treatment needs. They are made by state-licensed compounding pharmacies and may be prescribed under federal law, but they are not FDA-approved or reviewed for safety, effectiveness, or manufacturing.
Independent third-party testing is used to help support quality and safety by evaluating:
- Potency — confirms accurate dosing
- Sterility — required for injectable medications
- Endotoxin levels — helps support product safety
Sign-Up Process
After completing checkout, your information is reviewed by a board-certified clinician to determine next steps.
Depending on your health needs, you may be scheduled for a live consultation, with same-day and next-day availability offered seven days a week.
If treatment is prescribed, your medication is processed and shipped directly to you with tracking provided within 2 business days.
Each shipment includes a 4-week supply, along with ongoing access to our care team and clinicians for support.
Billing
Flexible monthly plans: Your membership operates on a month-to-month basis with no minimum commitments. This allows you to make changes or cancel whenever it fits your needs.
Recurring billing: Payments are processed automatically every 28 days, so you don’t have to manage manual payments. This helps maintain uninterrupted access to your treatment and care.
No long commitments: There are no long-term contracts required to participate. You have the freedom to continue or stop your membership at any time.
Simple cancellation process: You can cancel your membership through your patient portal. Please note that once a prescription has been issued, refunds are not available.
Refill Process
Step One: Complete Your Refill Form
Log into your patient portal and fill out the refill form to begin the process. Refills cannot be processed without a completed form, so it’s important to submit it as soon as you’re notified. You’ll receive reminders by email and text when it’s time to complete your refill.
Step Two: Refill Eligibility Notification
You will be notified when your refill form becomes available in your portal. For injectable medications, the form is typically available after your third dose, depending on your treatment schedule.
Ready to Begin?
Getting started takes only a few minutes. Complete your intake, connect with a provider, and receive structured guidance tailored to your goals.
If treatment is appropriate, your program begins with delivery and ongoing support built around measurable progress.
Start Your Intake